Polk County Utilities - Central

The Polk County Utilities - Central, a regional community water system under the Department of Environmental Protection – Polk Utilities Division, provides water for about 13,595 residents living in the area of Winter Haven, Florida. Established in 1923, the Polk County Utilities - Central Public Water System (PWS) is in the Central Regional Utility Service Area of Polk County System and is currently obtaining its supply of groundwater pumped from six wells drilled into the Floridan Aquifer.
API Uploaded Image

Winter Haven Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Polk County Utilities - Central to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Polk County Utilities - Central? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Polk County Utilities - Central received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Polk County Utilities - Central? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Polk County Utilities - Central received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Polk County Utilities - Central Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1011 Jim Keene Blvd.
Winter Haven, Florida 33880

863-298-4100
utilitiescustomerservice@polk-county.net

Emergency (24 hours - broken water main or pipeline, etc.)
863-534-7351

Pay Your Polk County Utilities - Central Bill

Already have an account?

If you already have an account, you just need to login to the Polk County Utilities - Central site. Polk County Utilities - Central accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Polk County Utilities - Central website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Winter Haven Water Service

Starting Your Service

When you move to a new home in Winter Haven, you'll most likely already have running water, but you'll still need to set up water service with the Polk County Utilities - Central. Luckily, Winter Haven has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Winter Haven, you'll need to stop your water service with the Polk County Utilities - Central, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.