Winter Haven has multiple water providers: Winter Haven Water, Polk County Utilities - Central, and Polk County Utilities - East Water System, view all. This page provides information about Polk County Utilities - East Water System.

Polk County Utilities - East Water System supplies water to about 5,052 residents in the City of Haines, Florida. East Water System collects water from four groundwater wells in the Upper Floridan Aquifer and processes it at four treatment facilities. Aeration is used to remove dissolved gases and chlorine disinfectant is used to control microbial growth. 

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Haines City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Polk County Utilities - East Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Polk County Utilities - East Water System website.

Contact Polk County Utilities - East Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1011 Jim Keen Blvd.
Winter Haven, Florida 33880

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
863-298-4235

Pay Your Polk County Utilities - East Water System Bill

Already have an account?

If you already have an account, you just need to login to the Polk County Utilities - East Water System site. Polk County Utilities - East Water System accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Winter Haven Water Service

Starting Your Service

When you move to a new home in Haines City, you'll most likely already have running water, but you'll still need to set up water service with the Polk County Utilities - East Water System. Luckily, Winter Haven has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Haines City, you'll need to stop your water service with the Polk County Utilities - East Water System, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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