Red Oak has multiple water providers: Rockett Water and Red Oak Water. This page provides information about Red Oak Water.

The City Of Red Oak Water supplies water to about 10,934 Ellis County residents within the Red Oak area, Texas. The City's Water Department purchases water from Dallas Water Utility, which obtains raw surface water from seven sources. The source water supply includes the Trinity River, Lake Ray Roberts, Lake Lewisville, Lake Grapevine, Lake Ray Hubbard, Lake Tawakoni, and Lake Fork.


API Uploaded Image

Red Oak Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Red Oak Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Red Oak Water website.

Contact Red Oak Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 393
Red Oak, Texas 75154-0393

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
972-617-6831

Pay Your Red Oak Water Bill

Already have an account?

If you already have an account, you just need to login to the Red Oak Water site. Red Oak Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Red Oak Water Service

Starting Your Service

When you move to a new home in Red Oak, you'll most likely already have running water, but you'll still need to set up water service with the Red Oak Water. Luckily, Red Oak has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Red Oak, you'll need to stop your water service with the Red Oak Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.