The City of Richland Hills Water supplies water to about 7,801 residents living in the Richland Hills area in Tarrant County, Texas. The Water Department collects groundwater from the Trinity and Paluxy Aquifers and surface water from the City of Fort Worth, which draws from Lake Worth, Eagle Mountain Lake, Lake Bridgeport, Richland Chambers Reservoir, Cedar Creek Reservoir, Lake Benbrook, and the Clear Fork Trinity River.

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Richland Hills Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Richland Hills Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Richland Hills Water website.

Contact Richland Hills Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3200 Diana Dr
Richland Hills, Texas 76118-6237

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
817-616-3813

Pay Your Richland Hills Water Bill

Already have an account?

If you already have an account, you just need to login to the Richland Hills Water site. Richland Hills Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Richland Hills Water Service

Starting Your Service

When you move to a new home in Richland Hills, you'll most likely already have running water, but you'll still need to set up water service with the Richland Hills Water. Luckily, Richland Hills has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Richland Hills, you'll need to stop your water service with the Richland Hills Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.