Richmond has multiple water providers: Richmond Water, Pecan Grove Municipal Utility District, and Fort Bend Mud 25, view all. This page provides information about Richmond Water.
The City Of Richmond Water Department provides water for about 15,105 people living in the Richmond area of Fort Bend County. The City Of Richmond collects water from surface water and groundwater sources. The groundwater comes from the Gulf Coast Aquifer, and the surface water comes from the Brazos River.
Richmond Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City Of Richmond Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact City Of Richmond Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
402 Morton Street
Richmond, Texas 77469
281-342-5456
customerservice@richmondtx.gov
Emergency (24 hours - broken water main or pipeline, etc.)
281-342-0559
Pay Your Richmond Water Bill
Already have an account?
If you already have an account, you just need to login to the Richmond Water site. Richmond Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Richmond Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Richmond Water Service
Starting Your Service
When you move to a new home in Richmond, you'll most likely already have running water, but you'll still need to set up water service with the Richmond Water. Luckily, Richmond has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Richmond, you'll need to stop your water service with the Richmond Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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