The City of Roanoke Water supplies water to about 9,878 residents in the Roanoke area of Denton County, Texas. Roanoke Utility Water Department collects surface water from Eagle Mountain Lake and also buys from the City of Fort Worth, which treats surface water from Lake Worth, Eagle Mountain Lake, Lake Bridgeport, Richland Chambers Reservoir, Cedar Creek Reservoir, Lake Benbrook, and the Clear Fork Trinity River. The water is treated with chloramine to control microbes and fluoride to promote strong teeth, and its hardness level is between 6 to 10 grains.

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Roanoke Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Roanoke Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Roanoke Utility website.

Contact Roanoke Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
500 S Oak St
Roanoke, Texas 76262-2610

phone
Sgierisch@Roanoketexas.Com

Emergency (24 hours - broken water main or pipeline, etc.)
817-491-2411

Pay Your Roanoke Utility Bill

Already have an account?

If you already have an account, you just need to login to the Roanoke Utility site. Roanoke Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Roanoke Water Service

Starting Your Service

When you move to a new home in Roanoke, you'll most likely already have running water, but you'll still need to set up water service with the Roanoke Utility. Luckily, Roanoke has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Roanoke, you'll need to stop your water service with the Roanoke Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.