The City of Rocky Mount Water, under the City Department of Water Resources, provides water for about 54,886 residents living in the area of Rocky Mount, North Carolina. Established in 1899, the City of Rocky Mount Water is currently obtaining its supply from a surface water source, the Tar River, and treated at either of two treatment facilities at Tar River Reservoir or City Lake.

Rocky Mount Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rocky Mount City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Rocky Mount City Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Rocky Mount City Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Rocky Mount City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
331 South Franklin Street
Rocky Mount, North Carolina 27802

252-467-4800
brenton.bent@rockymountnc.gov

Emergency (24 hours - broken water main or pipeline, etc.)
252-467-4800

Pay Your Rocky Mount City Water Bill

Already have an account?

If you already have an account, you just need to login to the Rocky Mount City Water site. Rocky Mount City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Rocky Mount City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Rocky Mount Water Service

Starting Your Service

When you move to a new home in Rocky Mount, you'll most likely already have running water, but you'll still need to set up water service with the Rocky Mount City Water. Luckily, Rocky Mount has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rocky Mount, you'll need to stop your water service with the Rocky Mount City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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