The City of Rowlett Water provides water for about 58,407 residents living in the area of Rowlett, Texas. Established in 1846, the City of Rowlett Water is currently obtaining its supply via purchase from the North Texas Municipal Water District (NTMWD), which is surface water drawn from Lavon Lake, Jim Chapman Lake, Lake Texoma, Lake Tawakoni and Lake Bonham.
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Rowlett Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rowlett Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Rowlett Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Rowlett Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2020)

B-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Rowlett Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Rowlett Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Rowlett Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
4000 Main St
Rowlett, Texas 75088

972-412-6105
utilities@rowlett.com

Emergency (24 hours - broken water main or pipeline, etc.)
972-412-6201

Pay Your Rowlett Water Bill

Already have an account?

If you already have an account, you just need to login to the Rowlett Water site. Rowlett Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Rowlett Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Rowlett Water Service

Starting Your Service

When you move to a new home in Rowlett, you'll most likely already have running water, but you'll still need to set up water service with the Rowlett Water. Luckily, Rowlett has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rowlett, you'll need to stop your water service with the Rowlett Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.