The City of Southlake Water Utility Division, under the City Public Works Department, provides water for about 30,144 residents living in the Southlake area, Texas. Established in 1956, the City of Southlake Water Utility Division currently obtains its supply from the City of Fort Worth’s Water Department. Fort Worth obtains water from surface water sources: Lake Worth, Eagle Mountain Lake, Lake Bridgeport, Richland Chambers Reservoir, Cedar Creek Reservoir, and the Clear Fork Trinity River (from Lake Benbrook).

Southlake Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Southlake Water Utility Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Southlake Water Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Southlake Water Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Southlake Water Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Southlake Water Utility Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1950 E Continental Blvd
Southlake, Texas 76092

817-748-8082
swucustomerservice@ci.southlake.tx.us

Emergency (24 hours - broken water main or pipeline, etc.)
817-743-4522

Pay Your Southlake Water Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Southlake Water Utilities site. Southlake Water Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Southlake Water Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Southlake Water Service

Starting Your Service

When you move to a new home in Southlake, you'll most likely already have running water, but you'll still need to set up water service with the Southlake Water Utilities. Luckily, Southlake has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Southlake, you'll need to stop your water service with the Southlake Water Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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