Cary has multiple water providers: Town of Cary Water, Aqua America North Carolina - The Cape, and Aqua America - Flowers Plantation, view all. This page provides information about Town of Cary Water.

The Town of Cary Water, under the Town of Cary’s Utilities Department, provides water for about 189,600 residents living in the Cary area. Established in 1871, the Town of Cary Water’s drinking water source is the B. Everett Jordan Reservoir, more commonly known as the Jordan Lake, a surface water supply developed and managed by the US Army Corps of Engineers and is part of the Cape Fear River Basin. Cary also maintains water interconnections with the city of Raleigh, Town of Holly Springs and the City of Durham, which can be used when the need arises.

Cary Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Cary Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Town of Cary Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Town of Cary Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Cary has multiple water providers: Town of Cary Water, Aqua America North Carolina - The Cape, and Aqua America - Flowers Plantation, view all. This page provides water quality information for Town of Cary Water.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Cary Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 8005
Cary, North Carolina 27512

919-469-4090
No email provided. Please visit the contact form. https://www.townofcary.org/connect-engage/get-help

Emergency (24 hours - broken water main or pipeline, etc.)
919-469-4012

Pay Your Town of Cary Water Bill

Already have an account?

If you already have an account, you just need to login to the Town of Cary Water site. Town of Cary Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Town of Cary Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Cary Water Service

Starting Your Service

When you move to a new home in Cary, you'll most likely already have running water, but you'll still need to set up water service with the Town of Cary Water. Luckily, Cary has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Cary, you'll need to stop your water service with the Town of Cary Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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