Two Way Special Utility District supplies water to about 6,159 residents living in the Whitesboro area of Grayson County, Texas. Two Way SUD's water source is the Trinity Aquifer. The water is pumped from groundwater wells located at 4636 FM 901, 977 Roland Road, 1881 Dixie Road, 5495 Westline Road, 2212 Spalding Road, and 329 Chisum Trail Road, and is disinfected with Chlorine and Polyphosphate to control iron and microbial contaminants. It also contains a fluoride additive for healthy teeth. 

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Whitesboro Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Two Way Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Two Way Water website.

Contact Two Way Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 919
Whitesboro, Texas 76273-0919

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
903-564-3180

Pay Your Two Way Water Bill

Already have an account?

If you already have an account, you just need to login to the Two Way Water site. Two Way Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Whitesboro Water Service

Starting Your Service

When you move to a new home in Whitesboro, you'll most likely already have running water, but you'll still need to set up water service with the Two Way Water. Luckily, Whitesboro has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Whitesboro, you'll need to stop your water service with the Two Way Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.