Monroe has multiple water providers: Union County Water System and City Of Monroe Water. This page provides information about Union County Water System.

The Union County Water System, under the City Public Works Department, provides water for about 123,533 residents living in the Monroe area. Established in 1842, the Union County Water System primarily collects water from Catawba River (80%). Union County jointly owns and operates the Catawba River Water Treatment Plant (CRWTP) with the Lancaster County Water and Sewer District (LCW&SD) in Lancaster, SC., with which the Union County Water also purchases 20% of its supply from.

Monroe City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Union County Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Union County Water System? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Union County Water System received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Monroe has multiple water providers: Union County Water System and City Of Monroe Water. This page provides water quality information for Union County Water System.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Monroe has multiple water providers: Union County Water System and City Of Monroe Water. This page provides water quality information for Union County Water System.

Contact Union County Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
500 North Main St Suite 500
Monroe, North Carolina 28112

704-296-4210
pwcs@unioncountync.gov

Emergency (24 hours - broken water main or pipeline, etc.)
704-296-4210

Pay Your Union County Water System Bill

Already have an account?

If you already have an account, you just need to login to the Union County Water System site. Union County Water System accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Union County Water System website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Monroe Water Service

Starting Your Service

When you move to a new home in Monroe City, you'll most likely already have running water, but you'll still need to set up water service with the Union County Water System. Luckily, Monroe has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Monroe City, you'll need to stop your water service with the Union County Water System, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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