The Urbandale Water Utility provides water for about 42,449 residents living in the Urbandale area. Established in 1917, the Urbandale Water Utility currently purchases and distributes treated water from Des Moines Water Works, which collects a blend of groundwater and surface water from Raccoon River and Des Moines River.

Urbandale Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Urbandale Water Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Urbandale Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Urbandale Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Urbandale Water Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Attn Dale Acheson Water Supt 3720 86 St
Urbandale, Iowa 50322

515-278-3940
customerservice@urbandalewater.org

Emergency (24 hours - broken water main or pipeline, etc.)
515-971-1102

Pay Your Urbandale Water Bill

Already have an account?

If you already have an account, you just need to login to the Urbandale Water site. Urbandale Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Urbandale Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Urbandale Water Service

Starting Your Service

When you move to a new home in Urbandale, you'll most likely already have running water, but you'll still need to set up water service with the Urbandale Water. Luckily, Urbandale has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Urbandale, you'll need to stop your water service with the Urbandale Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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