The West Des Moines Water Works, a publicly-owned municipal water utility, provides water for about 63,541 residents living in the area of West Des Moines, Iowa. Established in 1871, the City of West Des Moines Water Works is currently obtaining its supply from a combination of sources: groundwater from 17 shallow wells that draw water from the Raccoon River Alluvial Aquifer and four wells drilled into the Jordan Aquifer. In addition, some West Des Moines water is purchased from the Des Moines Water Works (DMWW), which is treated and purified water from the Raccoon and Des Moines Rivers Watersheds.

West Des Moines Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Des Moines Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about West Des Moines Water Works? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, West Des Moines Water Works received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact West Des Moines Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1505 Railroad Ave
West Des Moines, Iowa 50265

515-222-3460
"No email provided. Please visit the contact form." (https://www.wdmww.com/contact-us.aspx)

Emergency (24 hours - broken water main or pipeline, etc.)
515-222-3460

Pay Your West Des Moines Water Works Bill

Already have an account?

If you already have an account, you just need to login to the West Des Moines Water Works site. West Des Moines Water Works accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the West Des Moines Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start West Des Moines Water Service

Starting Your Service

When you move to a new home in West Des Moines, you'll most likely already have running water, but you'll still need to set up water service with the West Des Moines Water Works. Luckily, West Des Moines has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Des Moines, you'll need to stop your water service with the West Des Moines Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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