Wilson City Water

The County of Wilson Water Services – City of Wilson Water System, provides water for about 50,836 residents living in the area of Wilson, North Carolina. Established in 1849, the Wilson City Water is currently obtaining its supply from two sources: the Contentnea Creek, consists of the Buckhorn Lake and the downstream Wiggins Mill Reservoir; and the Toisnot Reservoir, consists of Lake Wilson and the downstream Toisnot Reservoir. A connection from the Tar River Reservoir to upstream of Lake Wilson is also available as a water supply during emergency conditions.
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Wilson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Wilson City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Wilson City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Wiggins Mill Water Treatment Facility PO Box 10
Wilson, 27894

252-399-2375 (Mon–Fri, 8:00 AM–5:00 PM)
bparks@wilsonnc.org

Emergency (24 hours - broken water main or pipeline, etc.)
252-399-2200

Pay Your Wilson Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Wilson Water Department site. Wilson Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Wilson Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Wilson City Water Service

Starting Your Service

When you move to a new home in Wilson, you'll most likely already have running water, but you'll still need to set up water service with the Wilson Water Department. Luckily, Wilson City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wilson, you'll need to stop your water service with the Wilson Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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