The Indiana American Water - Muncie, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), provides water for about 65,618 residents living in the area of Muncie, Indiana. Established in 1886, the Indiana American Water - Muncie currently obtains its supply from a combination of sources: surface water from White River and Prairie Creek Reservoir; and groundwater from one well field with four wells that draw water along the banks of the White River.

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Muncie Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Indiana American Water - Muncie to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Indiana American Water (Muncie)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Indiana American Water (Muncie) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2019)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Indiana American Water (Muncie)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Indiana American Water (Muncie) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Indiana American Water - Muncie Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
153 North Emerson Avenue
Greenwood, Indiana 46143

1-800-492-8373
No email provided. Please visit the contact form. https://amwater.com/inaw/customer-service-billing/customer-service-request

Emergency (24 hours - broken water main or pipeline, etc.)
1-800-492-8373

Pay Your Indiana American Water (Muncie) Bill

Already have an account?

If you already have an account, you just need to login to the Indiana American Water (Muncie) site. Indiana American Water (Muncie) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Indiana American Water (Muncie) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Muncie Water Service

Starting Your Service

When you move to a new home in Muncie, you'll most likely already have running water, but you'll still need to set up water service with the Indiana American Water (Muncie). Luckily, Muncie has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Muncie, you'll need to stop your water service with the Indiana American Water (Muncie), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.