Buffalo has multiple water providers: Buffalo Water Authority, Erie County Water Authority (ECWA), Erie County Water Authority, Erie County Water Authority - Evans, Erie County Water Authority - Hamburg, Erie County Water Authority - Boston, Erie County Water Authority - Eden, Erie County Water Authority - Williamsville, and Erie County Water Authority - Newstead, view all. This page provides information about Erie County Water Authority (ECWA).

The Erie County Water Authority (ECWA), an independent public benefit corporation, provides water for more than 540,000 residents living in the Buffalo area, throughout Erie County and Western New York. Established in 1949, the Erie County Water Authority collects water from two sources: (1) the ECWA’s Sturgeon Point Treatment Plant in the Town of Evans draws water from Lake Erie to supply the southern part of Erie County and some communities in Chautauqua and Cattaraugus Counties; (2) the Van de Water Treatment Plant in Tonawanda draws water from the Niagara River and services municipalities in northern Erie County as well as some in Genesee and Wyoming Counties.

Buffalo City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Erie County Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Erie County Water Authority (ECWA)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Erie County Water Authority (ECWA) received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Buffalo has multiple water providers: Buffalo Water Authority, Erie County Water Authority (ECWA), Erie County Water Authority, Erie County Water Authority - Evans, Erie County Water Authority - Hamburg, Erie County Water Authority - Boston, Erie County Water Authority - Eden, Erie County Water Authority - Williamsville, and Erie County Water Authority - Newstead, view all. This page provides water quality information for Erie County Water Authority (ECWA).

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Buffalo has multiple water providers: Buffalo Water Authority, Erie County Water Authority (ECWA), Erie County Water Authority, Erie County Water Authority - Evans, Erie County Water Authority - Hamburg, Erie County Water Authority - Boston, Erie County Water Authority - Eden, Erie County Water Authority - Williamsville, and Erie County Water Authority - Newstead, view all. This page provides water quality information for Erie County Water Authority (ECWA).

Contact Erie County Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
295 Main St Rm 350
Buffalo, New York 14203

716-849-8444
questionscomments@ecwa.org

Emergency (24 hours - broken water main or pipeline, etc.)
716-684-0900

Pay Your Erie County Water Authority (ECWA) Bill

Already have an account?

If you already have an account, you just need to login to the Erie County Water Authority (ECWA) site. Erie County Water Authority (ECWA) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Erie County Water Authority (ECWA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Buffalo Water Service

Starting Your Service

When you move to a new home in Buffalo City, you'll most likely already have running water, but you'll still need to set up water service with the Erie County Water Authority (ECWA). Luckily, Buffalo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Buffalo City, you'll need to stop your water service with the Erie County Water Authority (ECWA), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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