The Cohoes Water Department, a public community water system under the City Department of Public Works, provides water for about 15,550 residents living in Cohoes, an incorporated city located in the northeast corner of Albany County, New York. Established in 1855, the Cohoes Water System currently draws its water from the Mohawk River, surface water supply, and pumps it from the Brookfield Power Canal found on North Mohawk Street.

Cohoes Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Cohoes Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Cohoes Water Department website.

Contact Cohoes Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Cohoes City Water
97 Mohawk Street
Cohoes, New York 12047

518-233-2139
dpw@ci.cohoes.ny.us

Emergency (24 hours - broken water main or pipeline, etc.)
518-237-4704

Pay Your Cohoes Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Cohoes Water Department site. Cohoes Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Cohoes Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Cohoes Water Service

Starting Your Service

When you move to a new home in Cohoes, you'll most likely already have running water, but you'll still need to set up water service with the Cohoes Water Department. Luckily, Cohoes has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Cohoes, you'll need to stop your water service with the Cohoes Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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