The Town of Dewitt Water - South, a public community water system under the Local Government Water Department, provides water for about 16,200 residents living in DeWitt, a town in Onondaga County, New York. Established in 1835, the Town of Dewitt Water - South System currently purchases surface water from OCWA, which draws from Otisco Lake and Lake Ontario, and the City of Syracuse from Skaneateles Lake.

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DeWitt Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Town of Dewitt Water - South to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Town of Dewitt Water - South website.

Contact Town of Dewitt Water - South Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5400 Butternut Drive
East Syracuse, New York 13057

315-446-3910
water@townofdewitt.com

Emergency (24 hours - broken water main or pipeline, etc.)
315-437-8331

Pay Your Town of Dewitt Water Bill

Already have an account?

If you already have an account, you just need to login to the Town of Dewitt Water site. Town of Dewitt Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Town of Dewitt Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start DeWitt Water Service

Starting Your Service

When you move to a new home in DeWitt, you'll most likely already have running water, but you'll still need to set up water service with the Town of Dewitt Water. Luckily, DeWitt has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in DeWitt, you'll need to stop your water service with the Town of Dewitt Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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