The East Greenbush General Water District supplies water to about 15,843 residents living in the Rensselaer area in Rensselaer County. The East Greenbush General Water District purchases water from the City of Troy that draws surface water from the Tomhannock Reservoir.


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Rensselaer Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires East Greenbush Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the East Greenbush Water Department website.

Contact East Greenbush Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
69 Gilligan Road
East Greenbush, New York 12140

phone
Nmarino@Eastgreenbush.Org

Emergency (24 hours - broken water main or pipeline, etc.)
518-477-4775

Pay Your East Greenbush Water Department Bill

Already have an account?

If you already have an account, you just need to login to the East Greenbush Water Department site. East Greenbush Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start East Greenbush Water Service

Starting Your Service

When you move to a new home in Rensselaer, you'll most likely already have running water, but you'll still need to set up water service with the East Greenbush Water Department. Luckily, East Greenbush has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rensselaer, you'll need to stop your water service with the East Greenbush Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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