Hornell Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hornell Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hornell Water website.

Contact Hornell Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Hall
82 Main Street, Po Box 627
Hornell, New York 14843

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
None

Pay Your Hornell Water Bill

Already have an account?

If you already have an account, you just need to login to the Hornell Water site. Hornell Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hornell Water Service

Starting Your Service

When you move to a new home in Hornell, you'll most likely already have running water, but you'll still need to set up water service with the Hornell Water. Luckily, Hornell has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hornell, you'll need to stop your water service with the Hornell Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.