Waterford Water Works is a public community water system under local government that provides water to about 9,800 residents living in Waterford, a town in Saratoga County, New York. Founded in 1794, the Waterford Water Works System currently purchases its surface water supply from the City of Troy, obtained from Tomhannock Reservoir.
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Waterford Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Waterford Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Waterford Water Department website.

Contact Waterford Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 489
Waterford, New York 12188-0489

phone
Supplysupervisor@Nycap.Rr.Com

Emergency (24 hours - broken water main or pipeline, etc.)
518-237-0422

Pay Your Waterford Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Waterford Water Department site. Waterford Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Waterford Water Service

Starting Your Service

When you move to a new home in Waterford, you'll most likely already have running water, but you'll still need to set up water service with the Waterford Water Department. Luckily, Waterford has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waterford, you'll need to stop your water service with the Waterford Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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