Gilmer has multiple water providers: Pritchett Water and Gilmer Water. This page provides information about Pritchett Water.

The Pritchett Water Supply Corporation provides water for about 9,615 residents living in the Gilmer area in Upshur County, Texas. The Pritchett Water obtains water from Carrizo-Wilcox Aquifer, a groundwater source located within the County.

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Gilmer Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pritchett Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Pritchett Water website.

Contact Pritchett Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3670 State Highway 155 S
Gilmer, Texas 75645-8063

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
903-734-5438

Pay Your Pritchett Water Bill

Already have an account?

If you already have an account, you just need to login to the Pritchett Water site. Pritchett Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Gilmer Water Service

Starting Your Service

When you move to a new home in Gilmer, you'll most likely already have running water, but you'll still need to set up water service with the Pritchett Water. Luckily, Gilmer has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Gilmer, you'll need to stop your water service with the Pritchett Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.