Gilmer has multiple water providers: Pritchett Water and Gilmer Water. This page provides information about Gilmer Water.

The City of Gilmer provides water service to about 7,812 people living in the Gilmer area in Upshur County, Texas. The City of Gilmer Water Department collects water from Carrizo Wilcox Aquifer.

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Gilmer Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Gilmer Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Gilmer Water website.

Contact Gilmer Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 760
Gilmer, Texas 75644-0760

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
903-843-3508

Pay Your Gilmer Water Bill

Already have an account?

If you already have an account, you just need to login to the Gilmer Water site. Gilmer Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Gilmer Water Service

Starting Your Service

When you move to a new home in Gilmer, you'll most likely already have running water, but you'll still need to set up water service with the Gilmer Water. Luckily, Gilmer has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Gilmer, you'll need to stop your water service with the Gilmer Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.