Fayetteville has multiple water providers: PWC Fayetteville, NC (Public Works Commission), Aqua America - Brookwood Community Water, and Aqua America - Cliffdale West, view all. This page provides information about Aqua America - Cliffdale West.

The Aqua America - Cliffdale West, a public community water system, provides water for about 15,288 residents living in the area of Fayetteville, a city in North Carolina. Established in 1886, Aqua America - Cliffdale West Water System currently obtains its supply from groundwater sources, namely consolidated rock wells (more than 1,600) and aquifers. The Fayetteville area is served by the Black Creek Aquifer and the Wilmington area is served, in part, by the Castle Hayne Aquifer.
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Fayetteville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Aqua America - Cliffdale West to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Aqua America - Cliffdale West website.

Contact Aqua America - Cliffdale West Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
251 Merchants Circle
Hampstead, North Carolina 28443

877-987-2782
No email provided. Please visit the contact form. https://www.aquaamerica.com/customer-service-center/contact-aqua.aspx

Emergency (24 hours - broken water main or pipeline, etc.)
877-987-2782

Pay Your Aqua America - Cliffdale West Bill

Already have an account?

If you already have an account, you just need to login to the Aqua America - Cliffdale West site. Aqua America - Cliffdale West accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Aqua America - Cliffdale West website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Fayetteville Water Service

Starting Your Service

When you move to a new home in Fayetteville, you'll most likely already have running water, but you'll still need to set up water service with the Aqua America - Cliffdale West. Luckily, Fayetteville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Fayetteville, you'll need to stop your water service with the Aqua America - Cliffdale West, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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