Buffalo has multiple water providers: Buffalo Water Authority, Erie County Water Authority (ECWA), Erie County Water Authority, Erie County Water Authority - Evans, Erie County Water Authority - Hamburg, Erie County Water Authority - Boston, Erie County Water Authority - Eden, Erie County Water Authority - Williamsville, and Erie County Water Authority - Newstead, view all. This page provides information about Buffalo Water Authority.

The Buffalo Water Department provides water for about 276,000 living in the Buffalo area. The beginning of Buffalo’s water system dates back to 1827 with the formation of the Buffalo & Black Rock Jubilee Water Works. Currently, the Buffalo Water Department collects water from Surface Water. Buffalo Water collects its supply from Lake Erie (a surface water source), which is the southernmost of the Great Lakes.

Buffalo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Buffalo Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Buffalo Water Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Buffalo Water Authority received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Buffalo Water Authority received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Buffalo Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Buffalo Department Of Public Works City Hall, Room 602
Buffalo, New York 14202

716-847-1065
customerservice@buffalowater.org

Emergency (24 hours - broken water main or pipeline, etc.)
716-847-1065

Pay Your Buffalo Water Authority Bill

Already have an account?

If you already have an account, you just need to login to the Buffalo Water Authority site. Buffalo Water Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Buffalo Water Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Buffalo Water Service

Starting Your Service

When you move to a new home in Buffalo, you'll most likely already have running water, but you'll still need to set up water service with the Buffalo Water Authority. Luckily, Buffalo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Buffalo, you'll need to stop your water service with the Buffalo Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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