Indianapolis has multiple water providers: Citizens Water, Citizens Water - Westfield, and Citizens Water - Morgan, view all. This page provides information about Citizens Water - Westfield.

The Citizens Water of Westfield LLC, owned and operated by Citizens Energy Group, a Public Charitable Trust held in a Trust and operated only for the benefit of customers and the community, supplies water to about 42,422 residents living in Carmel, a suburban city in Hamilton County, Indiana. Citizens Water of Westfield LLC System has been around since 1887. It currently gets its groundwater from three stations: River Road, Cherry Tree, and Greyhound Pass.

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Carmel Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Citizens Water - Westfield to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Citizens Water - Westfield website.

Contact Citizens Water - Westfield Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 7056
Indianapolis, Indiana 46207

(317) 924-3311
"No email provided. Please visit the contact form." https://info.citizensenergygroup.com/contact-us

Emergency (24 hours - broken water main or pipeline, etc.)
Citizens Energy Group (317) 924-3311

Pay Your Citizens Water - Westfield Bill

Already have an account?

If you already have an account, you just need to login to the Citizens Water - Westfield site. Citizens Water - Westfield accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Indianapolis Water Service

Starting Your Service

When you move to a new home in Carmel, you'll most likely already have running water, but you'll still need to set up water service with the Citizens Water - Westfield. Luckily, Indianapolis has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Carmel, you'll need to stop your water service with the Citizens Water - Westfield, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.