Bastrop has multiple water providers: Aqua Water Supply, City Of Bastrop Utilities, and Bastrop County Wcid 2, view all. This page provides information about City Of Bastrop Utilities.

City of Bastrop Utilities, a public community water system under the City Water and Wastewater Department, provides water to about 9,557 residents living in Bastrop, a city and the county seat of Bastrop County, Texas. Founded in 1832, the City of Bastrop Utilities System currently obtains its water supply from "groundwater under the influence of surface water." Six Colorado alluvial aquifer wells and one Simsboro aquifer well are used to supply water to consumers. The Willow Water Treatment Plant, using five of the Colorado alluvial wells, supplies Zones 1 and 2, while Zone 3 is supplied by the Bob Bryant Water Treatment Plant, using the sixth alluvial well and the Simsboro Aquifer well. Additionally, in 2021, the system has treated and distributed a total of more than 585 gallons per year.

API Uploaded Image

Bastrop Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Bastrop Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Bastrop Utilities website.

Contact City Of Bastrop Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 427
Bastrop, Texas 78602-0427


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your City Of Bastrop Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Bastrop Utilities site. City Of Bastrop Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Bastrop Water Service

Starting Your Service

When you move to a new home in Bastrop, you'll most likely already have running water, but you'll still need to set up water service with the City Of Bastrop Utilities. Luckily, Bastrop has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Bastrop, you'll need to stop your water service with the City Of Bastrop Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.