Frisco has multiple water providers: City Of Frisco Water and Hackberry Water. This page provides information about City Of Frisco Water.
The City of Frisco Water Resources Division, under the City Department of Public Works, provides water for about 159,000 residents living in the Frisco City area. Established in 1904, the City of Frisco Water Resources Division receives treated water from the North Texas Municipal Water District (NTMWD), which draws water primarily from Lavon Lake, with additional sources that include Jim Chapman Lake, Lake Texoma, Lake Tawakoni, East Fork Raw Water Supply Project (Wetland).
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Frisco City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City of Frisco Water Resources Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact City of Frisco Water Resources Division Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
11300 Research Road
Frisco, Texas 75033
972-292-5800
waterwise@friscotexas.gov
Emergency (24 hours - broken water main or pipeline, etc.)
972-292-5800
Pay Your City Of Frisco Water Bill
Already have an account?
If you already have an account, you just need to login to the City Of Frisco Water site. City Of Frisco Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City Of Frisco Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Frisco Water Service
Starting Your Service
When you move to a new home in Frisco City, you'll most likely already have running water, but you'll still need to set up water service with the City Of Frisco Water. Luckily, Frisco has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Frisco City, you'll need to stop your water service with the City Of Frisco Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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