City of Frisco Water Resources Division

The City of Frisco Water Resources Division, under the City Department of Public Works, provides water for about 159,000 residents living in the Frisco City area. Established in 1904, the City of Frisco Water Resources Division receives treated water from the North Texas Municipal Water District (NTMWD), which draws water primarily from Lavon Lake, with additional sources that include Jim Chapman Lake, Lake Texoma, Lake Tawakoni, East Fork Raw Water Supply Project (Wetland).

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Frisco City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City of Frisco Water Resources Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Frisco Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Frisco Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Frisco Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Frisco Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact City of Frisco Water Resources Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
11300 Research Road
Frisco, Texas 75033

972-292-5800
waterwise@friscotexas.gov

Emergency (24 hours - broken water main or pipeline, etc.)
972-292-5800

Pay Your City Of Frisco Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Frisco Water site. City Of Frisco Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Frisco Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Frisco Water Service

Starting Your Service

When you move to a new home in Frisco City, you'll most likely already have running water, but you'll still need to set up water service with the City Of Frisco Water. Luckily, Frisco has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Frisco City, you'll need to stop your water service with the City Of Frisco Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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