Jacksonville has multiple water providers: City Of Jacksonville Texas Water, Craft Turney Water, and North Cherokee Water Supply, view all. This page provides information about City Of Jacksonville Texas Water.
The Jacksonville Water, a public community water system under the City Department of Public & Community Services-Water & Sewer Utilities, provides water for about 14,544 residents living in the area of Jacksonville, a city located in Cherokee County, Texas. Established in 1847, the City of Jacksonville Water System currently obtains its supply from a blend of sources, primarily surface water from Lake Jacksonville and groundwater from five wells in the Carrizo-Wilcox Aquifer, which is all located within the Upper Neches Watershed.Jacksonville Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City Of Jacksonville Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact City Of Jacksonville Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
315 South Ragsdale Street
P.O. Box 1390
Jacksonville, Texas 75766
903-589-3510
ann.boyd@jacksonvilletx.org
Emergency (24 hours - broken water main or pipeline, etc.)
903-589-3510
Pay Your City Of Jacksonville Texas Water Bill
Already have an account?
If you already have an account, you just need to login to the City Of Jacksonville Texas Water site. City Of Jacksonville Texas Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City Of Jacksonville Texas Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Jacksonville Water Service
Starting Your Service
When you move to a new home in Jacksonville, you'll most likely already have running water, but you'll still need to set up water service with the City Of Jacksonville Texas Water. Luckily, Jacksonville has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Jacksonville, you'll need to stop your water service with the City Of Jacksonville Texas Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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