The City of The Dalles Water, a public community water system under the City Department of Public Works, provides water to about 12,494 residents in The Dalles, the largest city in Wasco County, Oregon. Founded in 1857, the City of The Dalles Water System currently obtains water from multiple sources. The 85% is surface water supply from the 22,000-acre protected watershed. Behind Crow Creek Dam, rainwater and snowmelt from the Dog River, Alder Creek, Crow Creek, and South Fork of Mill Creek are collected. The Wick Water Treatment Plant is eight miles downstream of the dam, which can hold 267 million gallons of water. The remaining 15% comes from groundwater sources from three wells that are supplemental during the summer months and are drawn from "The Dalles Pool," an aquifer beneath The Dalles that extends just a little bit outside the city's urban expansion area.

The Dalles Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of The Dalles Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of The Dalles Water website.

Contact City Of The Dalles Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
6780 Reservoir Rd
The Dalles, Oregon 97058

phone
Lmccollum@Ci.The-Dalles.Or.Us

Emergency (24 hours - broken water main or pipeline, etc.)
541-298-2248

Pay Your City Of The Dalles Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of The Dalles Water site. City Of The Dalles Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start The Dalles Water Service

Starting Your Service

When you move to a new home in The Dalles, you'll most likely already have running water, but you'll still need to set up water service with the City Of The Dalles Water. Luckily, The Dalles has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in The Dalles, you'll need to stop your water service with the City Of The Dalles Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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