The Columbus Department of Public Utilities supplies water for about 1.2 million people living in Columbus, Ohio and surrounding cities. Beginning operations in 1904, the Columbus Department of Public Utilities sources water from the Scioto River, Big Walnut Creek, and the Scioto River Valley (groundwater) to ensure that the area's residents have enough water to meet their needs.

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Columbus Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Columbus Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

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WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Columbus Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Columbus Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Columbus Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Columbus Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Columbus Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
111 N. Front Street
Columbus, Ohio 43215

614-645-8276
utilityleadrep@columbus.gov

Emergency (24 hours - broken water main or pipeline, etc.)
706-649-3400

Pay Your Columbus Water Bill

Already have an account?

If you already have an account, you just need to login to the Columbus Water site. Columbus Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Columbus Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Columbus Water Service

Starting Your Service

When you move to a new home in Columbus, you'll most likely already have running water, but you'll still need to set up water service with the Columbus Water. Luckily, Columbus has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Columbus, you'll need to stop your water service with the Columbus Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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