Columbus Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Franklin County Water - Sanitary District 4 to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Franklin County Water - Sanitary District 4 website.

Contact Franklin County Water - Sanitary District 4 Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Franklin County Sanitary Engineers
280 East Broad St 2Nd Floor
Columbus, Ohio 43215

phone
Sarenner@Franklincountyohio.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
614-525-5850

Pay Your Franklin County Water - Sanitary District 4 Bill

Already have an account?

If you already have an account, you just need to login to the Franklin County Water - Sanitary District 4 site. Franklin County Water - Sanitary District 4 accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Columbus Water Service

Starting Your Service

When you move to a new home in Columbus, you'll most likely already have running water, but you'll still need to set up water service with the Franklin County Water - Sanitary District 4. Luckily, Columbus has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Columbus, you'll need to stop your water service with the Franklin County Water - Sanitary District 4, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.