Jacksonville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Craft Turney Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Craft Turney Water website.

Contact Craft Turney Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
505 Se Loop 456
Jacksonville, Texas 75766-9479

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
903-586-9301

Pay Your Craft Turney Water Bill

Already have an account?

If you already have an account, you just need to login to the Craft Turney Water site. Craft Turney Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jacksonville Water Service

Starting Your Service

When you move to a new home in Jacksonville, you'll most likely already have running water, but you'll still need to set up water service with the Craft Turney Water. Luckily, Jacksonville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jacksonville, you'll need to stop your water service with the Craft Turney Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.