Lancaster has multiple water providers: Erie County Water Authority (ECWA) and Erie County Water Authority - Lancaster. This page provides information about Erie County Water Authority - Lancaster.
The Erie County Water Authority (ECWA) - Lancaster provides water for about 21,428 residents living in the Lancaster area, New York. Established in 1949, the Erie County Water Authority - Lancaster obtains its supply from any of the two fresh surface water sources, the Lake Erie and the Niagara River.
Lancaster Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Erie County Water Authority - Lancaster to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Erie County Water Authority - Lancaster website.
Contact Erie County Water Authority - Lancaster Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
295 Main Street Room 350
Buffalo, New York 14203
716-849-8444
questionscomments@ecwa.org
Emergency (24 hours - broken water main or pipeline, etc.)
716-684-0900
Pay Your Erie County Water Authority - Lancaster Bill
Already have an account?
If you already have an account, you just need to login to the Erie County Water Authority - Lancaster site. Erie County Water Authority - Lancaster accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Erie County Water Authority - Lancaster website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Lancaster Water Service
Starting Your Service
When you move to a new home in Lancaster, you'll most likely already have running water, but you'll still need to set up water service with the Erie County Water Authority - Lancaster. Luckily, Lancaster has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Lancaster, you'll need to stop your water service with the Erie County Water Authority - Lancaster, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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