The EWEB (Eugene Water & Electric Board), Oregon's largest customer-owned utility, provides water for about 168,000 residents living in the Springfield area. Established in 1911, the Eugene Water & Electric Board collects water from a surface water source, the McKenzie River, which originates in the cold, pure waters of Clear Lake, high in the Cascade Mountains.

Eugene City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Eugene Water & Electric Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about EWEB (Eugene Water & Electric Board)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, EWEB (Eugene Water & Electric Board) received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Eugene Water & Electric Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 10148
Eugene, Oregon 97440

541-685-7000
eweb.answers@eweb.org

Emergency (24 hours - broken water main or pipeline, etc.)
541-685-7000

Pay Your EWEB (Eugene Water & Electric Board) Bill

Already have an account?

If you already have an account, you just need to login to the EWEB (Eugene Water & Electric Board) site. EWEB (Eugene Water & Electric Board) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the EWEB (Eugene Water & Electric Board) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Eugene Water Service

Starting Your Service

When you move to a new home in Eugene City, you'll most likely already have running water, but you'll still need to set up water service with the EWEB (Eugene Water & Electric Board). Luckily, Eugene has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Eugene City, you'll need to stop your water service with the EWEB (Eugene Water & Electric Board), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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