Frankfort Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Frankfort Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Frankfort Water Works website.

Contact Frankfort Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2105 West Armstrong Road
Frankfort, Indiana 46041

765-654-5556
chensley@fmu-in.com

Emergency (24 hours - broken water main or pipeline, etc.)
765-654-5556

Pay Your Frankfort Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Frankfort Utilities site. Frankfort Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Frankfort Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Frankfort Water Service

Starting Your Service

When you move to a new home in Frankfort, you'll most likely already have running water, but you'll still need to set up water service with the Frankfort Utilities. Luckily, Frankfort has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Frankfort, you'll need to stop your water service with the Frankfort Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.