Geneva Water Department provides water for about 13,334 people living in the Geneva area of Ontario County. Geneva Water Department collects water from Seneca Lake and stores the water in a city reservoir that has a capacity of 5 million gallons. The water gets treated with chlorine, phosphate, and fluoride before distribution. Geneva Water Department maintains 755 valves, 534 hydrants, and 82 miles of distribution piping.

Geneva Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Geneva Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Deficient

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Geneva Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Geneva Water Department received a failing grade because one or more contaminants reported were higher than the Maximum Contaminant Level (MCL) set by the EPA.

Deficient

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Geneva Water Department received a failing grade because one or more contaminants reported were higher than the Maximum Contaminant Level (MCL) set by the EPA.

Contact Geneva Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
47 Castle Street
Geneva, New York 14456

315-789-3101
(E-mail not available)

Emergency (24 hours - broken water main or pipeline, etc.)
315-789-3101

Pay Your Geneva Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Geneva Water Department site. Geneva Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Geneva Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Geneva Water Service

Starting Your Service

When you move to a new home in Geneva, you'll most likely already have running water, but you'll still need to set up water service with the Geneva Water Department. Luckily, Geneva has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Geneva, you'll need to stop your water service with the Geneva Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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