The Town of Grand Island Water Department provides water for about 19,500 residents living in the Grand Island area, New York. Established in 1938, the Grand Island Town Water Dept. collects surface water supply from the west branch of the Niagara River and purchases from the Niagara County Water District. The Niagara River receives water from Lake Erie.

Grand Island Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Grand Island Town Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Grand Island Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Grand Island Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Grand Island Town Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2255 Baseline Road
Grand Island, New York 14072

716-773-9641
water@grand-island.ny.us

Emergency (24 hours - broken water main or pipeline, etc.)
716-773-9641

Pay Your Grand Island Water Bill

Already have an account?

If you already have an account, you just need to login to the Grand Island Water site. Grand Island Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Grand Island Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Grand Island Water Service

Starting Your Service

When you move to a new home in Grand Island, you'll most likely already have running water, but you'll still need to set up water service with the Grand Island Water. Luckily, Grand Island has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Grand Island, you'll need to stop your water service with the Grand Island Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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