The Town of Guilderland Water Department provides water for about 30,000 residents living in the Guilderland area, New York. Established in 1803, the Town of Guilderland Water Department currently obtains its supply from surface water sources: the Watervliet Reservoir, processed at The Town of Guilderland Water Treatment Plant (W.T.P.); three Town-owned wells; and fully treated water from The City of Albany which obtains its raw water from the Alcove Reservoir.

Guilderland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Guilderland Town Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Guilderland Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Guilderland Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Guilderland Town Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
6011 State Farm Road
Guilderland, New York 12084

518-456-6474
"No email provided. Please visit the contact form." (https://www.townofguilderland.org/user/42/contact)

Emergency (24 hours - broken water main or pipeline, etc.)
518-356-1501

Pay Your Guilderland Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Guilderland Water Department site. Guilderland Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Guilderland Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Guilderland Water Service

Starting Your Service

When you move to a new home in Guilderland, you'll most likely already have running water, but you'll still need to set up water service with the Guilderland Water Department. Luckily, Guilderland has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Guilderland, you'll need to stop your water service with the Guilderland Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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