Frisco has multiple water providers: City Of Frisco Water and Hackberry Water. This page provides information about Hackberry Water.

The city of Hackberry Water is a public community water system under the Department of Public Service that provides water to about 9,223 residents living in Hackberry in Denton County, Texas. Founded in 1983, the City of Hackberry Water System currently purchases its surface water supply from the City of Frisco, drawn from Grayson County's Lake Texoma.

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Hackberry Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hackberry Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hackberry Water website.

Contact Hackberry Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
119 Maxwell Rd # B-7
Frisco, Texas 75036-9112

phone
Mayor@Cityofhackberry.Net

Emergency (24 hours - broken water main or pipeline, etc.)
972-292-3223

Pay Your Hackberry Water Bill

Already have an account?

If you already have an account, you just need to login to the Hackberry Water site. Hackberry Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Frisco Water Service

Starting Your Service

When you move to a new home in Hackberry, you'll most likely already have running water, but you'll still need to set up water service with the Hackberry Water. Luckily, Frisco has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hackberry, you'll need to stop your water service with the Hackberry Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.