Shelbyville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Indiana American Water - Shelbyville to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Indiana American Water - Shelbyville website.

Contact Indiana American Water - Shelbyville Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
153 North Emerson Avenue
Greenwood, Indiana 46143

800-492-8373
(E-mail not available)

Emergency (24 hours - broken water main or pipeline, etc.)
800-492-8373

Pay Your Indiana American Water Bill

Already have an account?

If you already have an account, you just need to login to the Indiana American Water site. Indiana American Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Indiana American Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Shelbyville Water Service

Starting Your Service

When you move to a new home in Shelbyville, you'll most likely already have running water, but you'll still need to set up water service with the Indiana American Water. Luckily, Shelbyville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Shelbyville, you'll need to stop your water service with the Indiana American Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.