Ithaca has multiple water providers: Ithaca Water and Ithaca Water. This page provides information about Ithaca Water.

The City of Ithaca Water, under the City Public Works Department, provides water for about 29,457 residents living in the Ithaca area, New York. Established in 1804, the City of Ithaca Water currently obtains its supply from a surface water source, the Six Mile Creek.

Ithaca Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ithaca City Water & Sewer Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Ithaca Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Ithaca Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Ithaca has multiple water providers: Ithaca Water and Ithaca Water. This page provides water quality information for Ithaca Water.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Ithaca Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Ithaca has multiple water providers: Ithaca Water and Ithaca Water. This page provides water quality information for Ithaca Water.

Contact Ithaca City Water & Sewer Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
510 First Street
Ithaca, New York 14850

607-272-1717
clittle@cityofithaca.org

Emergency (24 hours - broken water main or pipeline, etc.)
607-273-4680

Pay Your Ithaca Water Bill

Already have an account?

If you already have an account, you just need to login to the Ithaca Water site. Ithaca Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Ithaca Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ithaca Water Service

Starting Your Service

When you move to a new home in Ithaca, you'll most likely already have running water, but you'll still need to set up water service with the Ithaca Water. Luckily, Ithaca has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ithaca, you'll need to stop your water service with the Ithaca Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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