Jacksonville Beach Water

The City of Jacksonville Beach Water, under the City Utilities Department, provides water for about 23,279 residents living in the Jacksonville area, Florida. Established in 1907, the Jacksonville Beach Water obtains its supply from a groundwater source, a series of six wells drawing from the Floridan Aquifer.
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Jacksonville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jacksonville Beach Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Jacksonville Beach Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
11 North Third Street
Jacksonville, 32250

904-247-6241 (Mon–Fri, 8:00 AM–5:00 PM)
No email provided. Please visit the contact form. http://www.jacksonvillebeach.org/contact-form

Emergency (24 hours - broken water main or pipeline, etc.)
904-247-6278

Pay Your Jacksonville Beach Water Bill

Already have an account?

If you already have an account, you just need to login to the Jacksonville Beach Water site. Jacksonville Beach Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Jacksonville Beach Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jacksonville Water Service

Starting Your Service

When you move to a new home in Jacksonville, you'll most likely already have running water, but you'll still need to set up water service with the Jacksonville Beach Water. Luckily, Jacksonville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jacksonville, you'll need to stop your water service with the Jacksonville Beach Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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