Johnstown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Johnstown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Johnstown Water Department website.

Contact Johnstown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Of Johnstown
27-31 E. Main St.
Johnstown, New York 12095

phone
69Denmark@Gmail.Com

Emergency (24 hours - broken water main or pipeline, etc.)
518-736-4027

Pay Your Johnstown Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Johnstown Water Department site. Johnstown Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Johnstown Water Service

Starting Your Service

When you move to a new home in Johnstown, you'll most likely already have running water, but you'll still need to set up water service with the Johnstown Water Department. Luckily, Johnstown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Johnstown, you'll need to stop your water service with the Johnstown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.