Madison Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Madison Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Madison Water website.

Contact Madison Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
101 West Main Street
Madison, Indiana 47250

phone
Utilitygarage@Madison-In.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
812-701-8833

Pay Your Madison Water Bill

Already have an account?

If you already have an account, you just need to login to the Madison Water site. Madison Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Madison Water Service

Starting Your Service

When you move to a new home in Madison, you'll most likely already have running water, but you'll still need to set up water service with the Madison Water. Luckily, Madison has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Madison, you'll need to stop your water service with the Madison Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.