Katy has multiple water providers: City Of Katy Water and Mason Creek Utility District. This page provides information about Mason Creek Utility District.

The Mason Creek Utility District supplies water to about 8,900 residents in the Katy area of Harris County. The Mason Creek Utility District collects water from four groundwater wells pumping from Gulf Coast Aquifer in Harris County, Texas.

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Katy Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mason Creek Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Mason Creek Utility District website.

Contact Mason Creek Utility District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
847 Dominion Dr
Katy, Texas 77450-2022

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
281-578-7272

Pay Your Mason Creek Utility District Bill

Already have an account?

If you already have an account, you just need to login to the Mason Creek Utility District site. Mason Creek Utility District accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Katy Water Service

Starting Your Service

When you move to a new home in Katy, you'll most likely already have running water, but you'll still need to set up water service with the Mason Creek Utility District. Luckily, Katy has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Katy, you'll need to stop your water service with the Mason Creek Utility District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.