The Mohawk Valley Water Authority (MVWA) provides water for about 130,000 residents living in the Utica area, including portions of Oneida and Herkimer Counties in the greater Utica area. Established in 1996, the Mohawk Valley Water Authority collects water from surface water sources gathered in the streams and creeks of Adirondack Mountain watershed, which drains into the West Canada Creek, and carried to the New York State-owned Hinckley Reservoir.
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Utica City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mohawk Valley Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

B-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Mohawk Valley Water Authority (MVWA)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Mohawk Valley Water Authority (MVWA) received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Copper & Lead Report (2018)

B-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Mohawk Valley Water Authority (MVWA)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Mohawk Valley Water Authority (MVWA) received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Mohawk Valley Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Mohawk Valley Water Authority
1 Kennedy Plaza
Utica, New York 13502

315-792-0301
info@mvwa.us

Emergency (24 hours - broken water main or pipeline, etc.)
315-792-0301

Pay Your Mohawk Valley Water Authority (MVWA) Bill

Already have an account?

If you already have an account, you just need to login to the Mohawk Valley Water Authority (MVWA) site. Mohawk Valley Water Authority (MVWA) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Mohawk Valley Water Authority (MVWA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Deerfrield Town Water Service

Starting Your Service

When you move to a new home in Utica City, you'll most likely already have running water, but you'll still need to set up water service with the Mohawk Valley Water Authority (MVWA). Luckily, Deerfrield Town has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Utica City, you'll need to stop your water service with the Mohawk Valley Water Authority (MVWA), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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