Batavia has multiple water providers: City Of Batavia Water Department, Monroe County Water Authority - Genesee, and City Of Batavia Water Department, view all. This page provides information about Monroe County Water Authority - Genesee.
The Monroe County Water Authority - Genesee, a regional potable water systems district, provides water for about 13,250 residents living in the area of Rochester, New York. Established in 1950, the Monroe County Water Authority - Genesee System is currently obtaining its supply from a surface water source, Lake Ontario.Rochester Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Monroe County Water Authority - Genesee to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Monroe County Water Authority - Genesee Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
Monroe County Water Authority
P.O. Box 12697
Batavia, New York 12697
585-442-7200
information@mcwa.com
Emergency (24 hours - broken water main or pipeline, etc.)
585-442-2009
Pay Your Monroe County Water Authority - Genesee Bill
Already have an account?
If you already have an account, you just need to login to the Monroe County Water Authority - Genesee site. Monroe County Water Authority - Genesee accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Monroe County Water Authority - Genesee website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Batavia Water Service
Starting Your Service
When you move to a new home in Rochester, you'll most likely already have running water, but you'll still need to set up water service with the Monroe County Water Authority - Genesee. Luckily, Batavia has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Rochester, you'll need to stop your water service with the Monroe County Water Authority - Genesee, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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